In this Bar Rescue episode, Jon Taffer has ask Dustin Drai to visit Club 21 in Goodells, Michigan.
Club 21 is owned by Dave Ricks.
He bought his first bar in 2014, but it failed and closed.
Dave tried again in 2017 with another bar, before getting a loan for Club 21 in 2019.
His daughter, Alex, came on as manager but had to start work elsewhere to make money for a living.
Meghan is a manager, but no one respects her or listens to her.
The bar has no leadership, training, or support for the staff.
Dave is in the hole for almost $1M from all his failed endeavors, including Club 21.
Dustin is sat in the surveillance truck with expert chef Vic Vegas, and expert mixologist Daniel Ponsky.
They think that the exterior is very uninspiring and it definitely does not look like a club.
Dustin introduces the dynamics of the bar, noting there are two managers.
They see that there are bugs in the drinks at the bar.
Their process for taking orders is pen and paper, with no POS in place for the staff to use.
Two local radio hosts are sent in as spies.
They are greeted, and they order a Bloody Mary.
The bartender cannot make a Moscow Mule because they have run out of one of the ingredients.
The drinks are thrown together haphazardly, and the spies hate the taste of them.
They order food, and they see the cook use thick slices of bologna with no seasoning.
The spies complain about the food to the owner, and he complains to the cook, who in turn offers excuses.
Dustin and the spies go into the bar to meet the owner and the manager, Meghan.
Dustin asks for the sales figures, and she shows him slips of paper.
Dave is even more clueless, as he has no system for admin.
Dave admits there are no systems or even training given to the staff.
The next day, the staff and owner are all gathered.
While Dustin is introducing himself, they recognize his business in Las Vegas.
Dave says he was humbled by the experience last night and is ready to take charge.
They know they are in debt but have no idea how much they are losing a month.
It is revealed that the manager and the owner are not there when the business closes.
This had happened the night before.
The friction between leadership is revealed, and Dave shows remorse at the state of the situation.
Dustin introduces the experts, and they get straight into training.
Daniel takes them through making a batch of Bloody Mary to make it easier and faster.
In the kitchen, Vic is training them on how to make a burger the right way.
They practice, and it is soon time for the stress test.
There are ten wanted posters of Dave on the wall.
With any major mistake, one will be pulled down.
The customers are let in, and orders go through.
It starts off really slow, with customers waiting, and staff needing instruction.
When only one drink has gone out and half the room has not given their order, a poster is taken down.
Six tickets are waiting to be processed in the kitchen, and that is after the ones that are currently being worked on.
Another poster is taken down due to the long wait times.
When the food goes out, a customer notices her tater tots are cold.
Two other customers have the same issue, so another poster is taken down.
Burgers are delayed due to the wait for fries to be ready.
The returned food is never fired again as the kitchen is too behind.
Bad drinks are sent back and spills occur behind the bar.
All the posters get pulled down, and the stress test is ended.
The experts meet with Jon and complain about all the issues they observed.
He gives them some words of advice on how to proceed with the rescue.
The next day, Dustin meets with Dave and his daughter.
Dustin lets them know Dave has to be more consistent and committed to get out of the hole he is in.
This is important, especially if he wants to leave a legacy for his daughter.
Dave is committed, especially because he admires Dustin and his business.
After a few days of renovations, the staff are gathered outside their bar for the reopening night.
The bar is unveiled, and the front has been completely revamped so it looks more like a business.
The name has been changed to Rix Ranch Bar and Grill.
There is a large horse sculpture as an attraction to draw people in.
The staff enter the bar, and it has been given a much-needed facelift.
The space is warmer and well-lit with new furnishings.
Dave is lost for words at the changes that have been made.
They have a new SkyTab POS system with two terminals, two printers, and two tablets.
They have a subscription to Partender, new bar tools and glassware, a new cold press system, and a heating lamp.
After they quickly set up, the customers are let in for the relaunch.
The regulars are also shocked by the transformation.
They all like the changes and their orders are made.
The staff are ready, and they are quick in the kitchen, especially with the new processes.
The food is getting compliments from the customers.
Drinks are made quickly and they are serving multiple drinks at a time.
Dave and his daughter are happy and thankful for the intervention.
What Happened Next at Club 21 / Rix Ranch?
Six weeks later, the customers love the new name, and the menu items are popular.
Meghan left the bar, but Alex and other family members have stepped up to help.
With the new systems in place, Dave is finally seeing a positive cash flow in his bank accounts.
Club 21 / Rix Ranch is open.
They have kept the new name.
Reviews are mostly positive with praise for the food.
They closed briefly in early 2025 for restructuring.
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Next episode - Slotzy's Gaming Bar and Grill



Amber Kellehan was a Home Chef from Los Angeles, California.
Andy Allo was a Social Media Chef from Malibu, California.
Christian Alquiza was a Social Media Chef from Austin, Texas.
Cole Lawson was a Pro Chef from Los Angeles, California.
Connor Caine was a Pro Chef from Manhattan Beach, California.
Danielle Kartes was a Home Chef from Puyallup, Washington.
Darian Bryan was a Pro Chef from Buffalo, New York.
Emerson Bartolome was a Home Chef from San Diego, California.
Gabrielle Coniglio was a Pro Chef from Palm Beach, Florida.
Jared Veldheer was a Home Chef from Grand Rapids, Michigan.
Trinidad, aka Machete, Gonzalez was a Pro Chef from Houston, Texas.
Mareya Ibrahim-Jones was a Social Media Chef from Capistrano Beach, California.
Matt Starcher was a Social Media Chef from Chesapeake, Virginia.
Tim Laielli was a Social Media Chef from Dripping Springs, Texas.