Sandra Dee's - 24 Hours to Hell and Back Update - Open or Closed?

In this 24 hours to Hell and Back episode, Gordon Ramsay visits Sandra Dee’s Barbecue and Soul Food Restaurant in Sacramento, California.

Sandra Dee’s is owned by Sandra Dee.

It has been around for about twenty years.

She runs it with her daughters Lena and Tateyanna.

They are the evening and daytime mangers.

The business was booming in the beginning.

They had customers booking even before they opened.

They have now stopped making profits.

The business has declined in the past year.

The staff think Sandra is a bully and Tateyanna has an attitude as bad as her mom.

The staff also know that the food is poor from the customers complaints.

Sandra is close to shutting the restaurant down.

She has not even told her daughters of the state of the restaurant.

Gordon gets in disguise and is going in undercover as a construction worker.

He goes with four other hungry workers for lunch at the restaurant.

Gordon notices the exterior is in tune with the theme of soul food.

The inside is tired looking with lots of plastic plants.

There is dust, overused leopard print and badly constructed brick walls.

They order all staple soul food dishes that the restaurant should be known for.

The ribs taste microwaved and the calamari is soggy and greasy.

There is mystery meat in one dish and the mac and cheese and beans taste canned.

When Sandra is given the feedback, she stops by their table.

She gives them attitude while comping their meals.

Gordon takes his disguise off.

He goes to the kitchen to shut down production.

Gordon gives them feedback in the dining area.

He points out Sandra disrespected him as a customer, but she denies it.

Gordon takes them all to the Hell on Wheels truck.

He shows them secret video footage of the restaurant.

They see unsanitary cooking and unsanitary food storage.

The kitchen staff microwaving chicken are seen in the footage.

Tateyanna is shown disrespecting staff and customers.

Sandra is shown berating staff.

Sandra feels attacked with the videos.

She is not happy that Gordon has been sneaky recording the videos.

She is in denial about the footage and says she feels awful and embarrassed.

Gordon starts the clock to countdown to the relaunch.

The staff send messages to their families and return to the restaurant.

Back in the restaurant Gordon reads online reviews to the staff.

The reviews say the place has deteriorated.

Customers think that the food is horrible and disappointing.

Customers say that the restaurant is not soul food.

They think the servers are rude, both in person and over the phone.

The irritable server is traced to Tateyanna who says she is not irritable.

The staff are quick to correct that and say that she is.

Sandra comes to her defence and she is angry they don’t have her back.

Everyone says they are committed to change.

They get to work removing the furniture and cleaning out the bar.

Gordon inspects the kitchen.

The staff claim the kitchen was cleaned the week before.

Gordon finds grease in the hood of the fryer.

He also finds old fish that was served to customers.

There is a smell in the walk-in from dried congealed blood.

He finds bits of meat behind the shelves gone bad.

There is meat stored in bags in their blood and grease in the smoker.

There are gas bottles and bleach stored next to food, which is a major hazard.

The staff are tasked with cleaning up the kitchen and equipment.

Gordon pulls Sandra away to talk to her about how she let things get so bad.

Sandra is tearful that she let so much slip.

She explains that she knows her daughter is negative.

She admits that she wanted to fire Tateyanna a year earlier.

Her husband talked her into giving her a chance.

Sandra has put in $300,000 in the business.

She has re-mortgaged her home to keep it running and has put in too much for it to close.

Gordon takes the kitchen staff to his truck to show them the new menu.

They will be improving on the dishes they already offer and he shows them the prepared dishes.

They taste the food and they love it.

Gordon takes them through making a trout dish.

Sandra seems unimpressed, making rude comments.

Gordon leaves them to be trained on the new menu by his chefs.

Gordon back to the restaurant to tackle Tateyanna.

She says she is protective of her mom.

Tateyanna says she is there to help her as she is the strong one between her and her mom.

Gordon doesn’t believe her and shows her footage of her negativity and rudeness.

In the video she is rude to customers.

She doesn’t care, even when her mother reprimands her.

Gordon makes her see she is the one sinking her mother’s business.

He tells her that most of the complaints online are about her.

She tears up and decides to go apologise to her mother at the truck.

It is a tearful moment for both.

They end in a hug to the surprise of the staff who witnessed it.

In the truck, the kitchen staff are then tested on cooking the same trout dish Gordon demonstrated.

They do well but David the line cook shines.

He knows all the terms and is cooking confidently.

Mary, Gordon’s assistant, gives him feedback on how the staff did.

Back at the restaurant with 6 hours to go the staff visit the truck.

They see the new menu the kitchen staff have prepared.

They dig into the food they have prepared and love the dishes.

The staff are taken back to the restaurant and even though it is not finished yet.

They appreciate the changes as it is lighter and brighter.

The kitchen staff are shown the new kitchen with new equipment and tools.

There is a restocked walk-in unit and a less cluttered smoking area.

There is a new POS system from TouchBistro with iPads for all the servers.

They are trained quickly on how it works while the final touches are done.

As the final seconds run by the restaurant is opened to the customers.

They think that the new space is amazing.

The brick wall has been kept with a mural of the restaurant name.

The other walls have been given colour.

There is a wall of shutter doors as an art installation.

In the kitchen, the staff are drained especially Sandra when the orders start coming in.

She steps up to expedite and Lena is sent to get her energy up.

Tateyanna is professional and respectful to customers.

They are complimentary of the food especially the mac and cheese.

In the kitchen, the staff are proud of the food they are putting out.

The relaunch is a success.

Gordon calls the ladies together to say goodbye to them.

What Happened Next at Sandra Dee's BBQ?

After the show, Gordon reached out to Sandra but received no response.

From what was posted online Sandra kept the renovations.

They reverted to her old menu a few days after Gordon left.

Yelp Reviews were mixed, either very positive or negative.

Many appear to be fake reviews, which often happens after the show has aired.

Sandra Dee's closed in July 2019.

They closed to focus on the catering side of the business.

Sandra Dee's announced they were closing on Facebook, posting the below -

After careful and thoughtful consideration, we have decided to close our restaurant but will continue to offer catering service...

Our last official day will be July 20, 2019. During our final month of business, we are offering 20% off to celebrate twenty wonderful years of business.

July 19th - 20th will be customer appreciation days that will include additional specials and discounts...

Sandra Dee's Bar-B-Que and Seafood is 24 Hours to Hell and Back season 1 episode 8.

It aired on August 15 2018 and was filmed in December 2017.

Click for 24 Hours to Hell and Back

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