Boardwalk 11 - 24 Hours to Hell and Back Update - Open or Closed?

In this 24 Hours to Hell and Back episode, Gordon Ramsay visits Boardwalk 11 in Los Angeles, California.

Boardwalk 11 is a restaurant/pub/karaoke bar.

It is owned by Steven Spear, son of a successful restaurant owner Alan Spear.

Steve opened other restaurants in the area.

These have all closed and Boardwalk is his last remaining business.

Steve does everything in the restaurant instead of letting the staff do their jobs.

Nothing is done properly as there isn't time to do everything.

Kat is the Head Chef but she wants more control of her kitchen.

Steve won't give her more control.

She doesn't even have control over the staff in the kitchen.

They come into work hungover or late.

Kat has no power to discipline them.

Gordon arrives disguised as a biker, complete with long hair and leather.

He arrives with a group of local bikers.

Gordon notices immediately that the bar has been renovated.

The restaurant has been neglected.

Gordon and his biker friends order some gastropub classic dishes.

They order sliders, burger and meatballs.

The food arrives in just 8 minutes.

The sliders taste sour and the meatballs also smell off.

The burger is soggy and the patty is grey.

Gordon asks for the customers to stop eating immediately.

He removes his own disguise.

He declares that the food was the some of the worse he has ever eaten.

The sour food was reheated after being cooked four days ago.

He criticises the service as the dirty menus were just thrown down in front of them.

There was no word from the server during this.

Gordon closes the restaurant.

He asks the customers and staff to come out to his Hell on Wheels truck.

Gordon shows the hidden footage of the restaurant including a filthy kitchen.

There is mouldy food, cockroaches and foul language in front of customers.

Comments are made about Richard being drunk.

Steve tells Gordon that it is the best he can do.

They don't have a manager at the restaurant.

Gordon meets with the staff.

They reveal there is no discipline or accountability for anything.

No one has any passion for their work.

Staff are late, easily distracted and slow workers.

Kat used to be a kitchen manager at Steves other restaurant.

She was demoted after the restaurant failed.

Gordon reads the reviews for the restaurant.

There are mentions of a male member of staff being inappropriate to women customers.

Gordon next shows Steve footage of the staff behaviour in the restaurant.

As a result Keith is immediately fired by Steve.

The plan is revealed to turn the restaurant into a retro gastro pub.

Gordon wants to work on the kitchen next.

Kat tells him that the vent above the stove is never cleaned.

He inspects the walk in fridge where he finds sour, rancid meat and old produce.

There are thousands of dollars of old food that needs to be thrown away.

Gordon tells the kitchen staff to clean the kitchen.

Steve is negative, he leaves the restaurant and Gordon finds him outside.

He is fed up and Steve feels the restaurant may be done.

He says that he wants Gordon's help.

Gordon tells him he needs to wake up or he will leave.

He tells him that he is a negative presence and the staff hate the atmosphere he created.

Gordon meets with Kat and shows her the new menu.

He admits to Kat he is struggling.

Gordon has never had an owner so unmotivated to relaunch a restaurant.

Gordon tells her she needs to own her kitchen.

If the other cooks don't step up they need to leave.

The staff aren't helping with the renovation so Gordon steps in and helps.

He tells Steve that he needs to step back.

It is decided that the other Kat will be promoted to General Manager.

With her new powers she fires Richard as he has struggled to learn the new dishes.

He has consistently under performed in the kitchen.

Kat calls Alfredo to come and help in the restaurant.

Gordon sends Steve home and he meets Alredo.

Gordon asks them to make one of everything on the menu.

The burger has too much salad and he asks them to take ownership and to communicate better.

For relaunch night, Gordon's dining companions have returned and they love the new decor.

The kitchen struggles to communicate and they struggle to cook the food.

As a result the tickets back up and the customers are left waiting.

Gordon tells everyone to stop.

Brandon isn't talking and Gordon feels Kat needs to step up.

She tries to make excuses but Gordon isn't having it.

General Manager Kat relays the customers frustrations at the wait.

Gordon stops the kitchen to take Head Chef Kat aside.

He tells her she needs to tell them what to do.

Kat (GM) talks to customers about the delays with the food.

The food starts leaving the kitchen and the customers are happy with the food.

Gordon feels both Kats have stepped up and shows this to Steve when he returns.

Steve promises to stick with Gordon's changes.

He will allow both Kats to run their respective areas.

Gordon reflects on his first relaunch minus an owner.

He feels if Steve returns to his old ways the restaurant will fail.

What Happened Next at Boardwalk 11?

Three months later, both Kats have been demoted.

They are on the verge of leaving the restaurant.

Steve brought both Richard and Keith back into the restaurant.

It appears he learnt nothing from their appearance on the show.

Boardwalk 11 is open.

They are also now a karaoke bar.

It is now called Boardwalk 11 Karaoke Bar and Grill.

Yelp reviews are mostly positive.

There are compliments to the food and negative comments on service and opening times.

Trip Advisor reviews are mixed.

Many of the complaints are about having to buy drinks to sing karaoke.

Planning a visit to the restaurant? Check out their website for more info including opening hours.

Boardwalk 11 was aired on February 13 2019.

The episode was filmed in November/December 2018 and is 24 Hours to Hell and Back season 2 episode 7.

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