In this 24 Hours to Hell and Back episode, Gordon Ramsay visits Seafarer's Family Restaurant is in Manquin, Virginia.
Seafarer's Restaurant is close to the beach.
It is popular with fishermen and war re-enacters.
Seafarer's is owned by the Halterman family - Amber, Autumn and their parents.
Logan is the Head Chef at the restaurant.
Amber, Autumn and their mother are in the restaurant daily.
Amber worked in insurance.
She did not intend on working in the restaurant.
Following a car accident she was left unable to walk.
She felt she had to give back to the restaurant.
Autumn hasn't contributed to the finances of the restaurant,
She is resentful that her younger sister is manager and tries to talk over her.
They have lost $40,000 over the summer as business declined.
Everyone has their life savings invested in the restaurant.
Gordon arrives at the restaurant.
He arrives in disguise with a group of revolutionary war re-enacters.
He is using a decoy team of experts for the show.
This includes Rock Harper, the winner of Hell's Kitchen season 3.
His first impressions is that the restaurant smells bad.
We are shown Amber saying the walkin is warm and revealing a bucket of covered crabs.
Gordon's table orders oysters, crabs, tuna and devilled eggs.
The experts ask questions about the food.
On Gordon's table the crab is over seasoned and tastes fishy.
The devilled eggs are spoiled and Gordon spits most of it out.
Gordon's decoy Rock asks the staff to join him in the dining room.
Gordon stands up removing his disguise.
He asks diners to put down their forks.
He asks the few customers to go into the kitchen where the smell is overbearing.
Gordon brings the cooking pot that is covered in rotten seafood into the dining room.
Logan is speechless at the sight of it.
He asks the staff and customers to go into the car park.
They go to his Hell on Wheels truck to see hidden footage.
The footage shows Logan attempting to tell Amber she can't leave seafood out.
He also says that it has been in the walk-in for too long.
There are flies on the food and improper food storage.
They see Amber telling Autumn not to serve the spoiled devilled eggs.
Gordon asks the customers to return in 24 hours.
He tells the staff they are staying at the restaurant for 24 hours.
Gordon calls the staff together for a meeting.
Autumn blames their father as he is an alcoholic.
He bought the restaurant for the family as he believed he was close to death.
He wanted to create a family legacy to pass on.
Autumn feels that the restaurant was thrown in their laps.
None of the staff have any training.
Amber doesn't know costings and has learnt what she knows by herself.
Logan stays as he knows something can be made of the restaurant.
He thinks Autumn is the biggest problem.
She doesn't do anything other than showing up.
She throws Logan under the bus for smoking pot.
Logan fires back about comments she made about wanting the restaurant to fail.
He says she wants to burn it down until she received her tips.
Logan says that she is crazy for tips and other staff nod in agreement.
He reveals that she has chased customers down for not leaving enough of a tip.
She reluctantly confesses that it is true.
Amber has a habit of pulling Logan out of the kitchen to replace him with Philip.
He is the line cook and is also her boyfriend.
Philip has quit three times.
Gordon tells him if he doesn't want to be here to leave and he leaves.
Gordon tells them that family isn't a good enough reason to stay in business together.
Amber's daughter Kali reveals that multiple households rely on the restaurant.
The renovation team arrives and strips out the dining room.
Gordon works in the most disgusting kitchen he has ever seen.
There is grime inches deep behind the stove.
The kitchen has never been deep cleaned and there are flies everywhere.
In the fridge there are revolting tubs of revolting food.
The walk in is fulled with old and rotten seafood as the walk in is warm.
The smell from a tub of week old crabs causes all to retch.
Gordon asks them to deep clean the kitchen.
Gordon takes Logan out to his Hell on Wheels truck.
He reveals that he gave up on college to be in the restaurant.
Logan says that he started on hard drugs at just 16 years old.
Logan and the kitchen staff are trained on the new menu.
They will be moving away from serving seafood.
Gordon meets with Amber.
She struggles to tell Gordon what Autumn brings to the business.
Afterwards, Gordon meets with Autumn and asks if it would run better without them.
She thinks she could run the restaurant better than Amber.
Gordon proposes she gets 20% of the profit and steps away.
She doesn't want to step away from the restaurant.
Gordon checks in with Mary about how the staff are doing.
The kitchen staff are nervous about the new menu and they need more training.
The new decor is revealed to the staff.
They love the new look, new furniture, new POS system and new kitchen equipment.
The restaurant is renamed to Halterman's Eatery.
This promotes the restaurant being a family business.
The owners sit down to discuss the next steps for the restaurant.
Autumn is negative about the restaurant.
They tell her they want her to take a step back to get some help to resolve her issues.
Autumn leaves for the service and Amber is revealed as the manager.
She reveals that Autumn has left to the relief of the servers.
Gordon meets the customers and tells Rock he may need a favour from him.
Amber also talks with customers and shines in the dining room.
Logan and the cooks panic and do not communicate.
The first burger on the line is overcooked and cannot be served.
Steaks are put on the pass with broken yolks and Gordon tells them to stop.
He speaks with Amber and tells her to encourage him.
Gordon knows it is the pressure getting to him.
The communication improves and the food starts leaving the kitchen to happy customers.
Gordon takes Rock into the kitchen.
He reveals that he will be a mentor for the restaurant.
What Happened Next at Haltermans Eatery / Seafarer's Family Restaurant?
Haltermans Eatery / Seafarer's Family Restaurant is open.
Three months later, customers love the new decor and food.
Logan and Kali have a new spring in their step.
Logan is sober.
Rock reveals they are making good progress and Logan is much happier.
Reviews are mostly positive.
Yelp Reviews are mostly positive before Gordon's visit.
They are also positive after his visit.
With praise for the seafood.
Trip Advisor reviews are mostly very positive.
There are compliments to the new menu and service received.
Reviews prior to Gordon's visit are also mostly positive.
Mama Jean sadly passed away in April 2021.
Seafarer's Family Restaurant is 24 Hours to Hell and Back season 3 episode 5.
It aired on February 4 2020 and the episode was filmed in November 2019.
More 24 Hours to Hell and Back
Next episode - Southern Kitchen
Previous episode - Botto's Italian Line Restaurant
Its sad they threw Autumn out after they took her money
ReplyDeleteAutumn was a part-owner. She had ni business waiting tables to collect (or chase customers down for) tips. So greedy! Let's not forget sleeping with an employee. Unproffesional in every way. I say goodbye!
ReplyDeleteMy wife and i had not been here in a couple of years. It was Seafarers then. Bad experience twice. Last time fish were a actually floatong in oil.the mgr at time refried fish. Worse to point of throwing up from the smell. We left.
ReplyDeleteTime went by and we heard Ramsey had been here so we finally decided to visit again. We had the Seafood platter and shared it with a baked potatoe and fries. This was really good. Even had to get a box. I would recommend this to anyone looking for a good variety of seafood. We will go back.
Yo are you seriously saying it's sad that Autumn got kicked out? Like, seriously? Maybe YOU ARE Autumn. Besides she literally did nothing positive for the business, she was toxic as hell, has no work ethic, puts other people down to ry to make herself look good and is just all around not a good person. Also, I love how slick Gordon is every time he spits out the food.
ReplyDelete